Spare parts and Technical Assistance

Contacts:
» Telephone: +39 0331 407004 
» E-mail: service@icmasg.it

Our goal is to keep customers operating at peak efficiency.
Our service team operates our HELP DESK 16 hours/day

We provide a number of customized service activity:

  • Comprehensive INVENTORY of replacement components for screws elements, barrels sections, shafts, heaters, gears...
  • Hydraulic screw DISMANTLING SERVICE through a special machine tools internally developed for a gentle and safe screw extraction.  
  • GEAR BOX service like repair of worn components,  inspection and evaluation service  
  • INSTALLATION & START-UP support
  • BARREL MEASUREMENTS done with specialized tooling to detect worn parts BEFORE process is affected
  • REFURBISHMENT of old extruders with associated  new certification (e.g. MACHINE DIRECTIVE)
  • PLANNED PREVENTIVE MAINTENANCE service through modular package by a skilled technician  (mechanical, electrical, electro-mechanical)
  • SERVICE TRAINING both theoretical and practical, in-house or to customers' sites. 
  • The New I-SMART control system for preventive maintenance, special sensors integrated into your extruder for industry 4.0 solutions.




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